Information for online shopping:

Returns & Exchanges

If you're buying a product like this, it's because you care about the planet as much as we do. We've designed, produced, and delivered it with the minimum impact—will you help us keep reducing CO₂ emissions by avoiding unnecessary returns? Thank you for being part of the change.

Returns: €2 fee within mainland Spain and the Balearic Islands.

Exchanges: Free returns. A €3.50 shipping fee applies to orders under €150 within mainland Spain and the Balearic Islands.

To request a return or exchange, click here.

For more information, you can view the full process here.

Please note that some of our products may not be eligible for return. You can check the details here.

Please note:

- Online orders cannot be returned or exchanged in physical stores.

- Orders placed in-store can only be returned at the physical location.

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